Backing up a Threat Management Gateway using Backup Exec

Reading Time: 2 minutes

Everyone can have some trouble using Backup Exec to backup their Threat Management Gateway 2010. TMG uses a different range of dynamic ports from the standard Windows Server installations.

Since Windows Vista the new default start port is 49152. The default end port is 65535. Earlier versions of Windows used 1025 through 5000. The new range gives you 16384 ports. You can Check this with the netsh command.

  • netsh int ipv4 show dynamicport tcp
  • netsh int ipv4 show dynamicport udp
  • netsh int ipv6 show dynamicport tcp
  • netsh int ipv6 show dynamicport udp

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Now when you execute the command on a machine running TMG 2010 you’ll probably find that the start port is 10000. This can cause problems with Backup Exec.

Backup Exec’s remote Agent uses the Network Data Management Protocol. This necessary to create the backup data stream. The NDMP utilizes port 10000 . Normally this is not an issue. On a TMG however the dynamic range is changed and wininit.exe will seize the first of the Dynamic ports. There are two solutions to this problem.

you can change the port the backup agent uses

Open Notepad in administrator mode and open c:\windows\system32\drivers\etc\services

add the following line to services

  • ndmp 9000/tcp #Network Data Management Protocol

This will change the port to 9000. Don’t forget that you’ll have to do this on the media server as well, and thus on every server you want to back up. Sounds like fun when you have +100 server.

You can change the Dynamic Port Range on your Threat Management Gateway

On your TMG open an elevated command prompt and run the following command:

  • netsh int ipv4 set dynamicportrange tcp startport=10010 numberofports=30000

Now reboot the TMG server

this will free up the first 10 ports of the dynamic range so that NDMP can make use of it. Reboot and make a test run. Beats reconfiguring +100 servers.

You can verify after the reboot if everything went well. If you execute the following command

  • netstat -ao |find /i "listening"

This will give you a listing of the listening ports and the corresponding Process ID. You'll should find 0.0.0.0:10000 listened to by a process ID that should be the same ID as the Beremote.exe process as obtainable through the Windows Task Manager

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TMG Compression broke my site

Reading Time: 3 minutes

Microsoft Threat Management Gateway (TMG) should make publishing websites easy. Generally it is. We had a configuration as shown below:

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This should work like a charm. Unfortunately it did not in Internet Explorer 9. Upon testing the published site we noticed that some of the SharePoint functionality was not working as intended; Menu functions were not correctly created in the published page. If you visited through an InPrivate session the problem disappeared. Other browsers, such as Chrome and Firefox did not seem to suffer. Also the situation was a little more complicated:

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When we connected from to the published site from the webserver, there was no problem. When we modified the hosts file to bypass the TMG there was no problem. So it seems that the TMG was altering something. And it did.

Since the bulk of the users was connected through a satellite connection which had narrow bandwidth we used some compression methods on the webserver.

Upon testing extensively we determined that the default.css remained empty. This clearly was a caching problem resulting from the TMG configuration.

Eventually we narrowed it down to the Web access policy and the Web Compression Filter on the TMG. turning those off made the problem disappear on the clients.

Since we wanted the Compression Filter to work for some of the websites we had to come up with another solution than simply disabling the filter. After some searching we came across a MSDN article describing the SendAcceptEncodingHeader. The VBscript below can be run on the TMG. It sets the SendAcceptEncodingHeader property to true for a specific publishing rule on the TMG. This will allow compressed content from the webserver to reach the clients correctly.


' Define the constants needed const Error_FileNotFound = &H80070002 Const fpcPolicyWebPublishing = 2 Main(WScript.Arguments) Sub Main(args) If(args.Count = 1) Then AllowCompressedContent args(0) Else Usage() End If End Sub Sub AllowCompressedContent(ruleName) ' Create the root object. Dim root ' The FPCLib.FPC root object Set root = CreateObject("FPC.Root") ' Declare the other objects needed. Dim isaArray ' An FPCArray object Dim rule ' An FPCPolicyRule object ' Get a reference to the array object. Set isaArray = root.GetContainingArray() ' Get a reference to the policy rule specified. On Error Resume Next Set rule = isaArray.ArrayPolicy.PolicyRules.Item(ruleName) If Err.Number = Error_FileNotFound Then WScript.Echo "The policy rule specified could not be found." Else Err.Clear On Error GoTo 0 If rule.Type = fpcPolicyWebPublishing Then If rule.WebPublishingProperties.SendAcceptEncodingHeader = False _ Then rule.WebPublishingProperties.SendAcceptEncodingHeader = True rule.Save WScript.Echo "Done!" Else WScript.Echo "The policy rule specified already " & _ "allows forwarding of compressed content." End If Else WScript.Echo "The policy rule specified is not a Web publishing rule." End If End If End Sub Sub Usage() WScript.Echo "Usage:" & VbCrLf _ & " " & WScript.ScriptName & " RuleName" & VbCrLf _ & "" & VbCrLf _ & " RuleName - Name of the Web publishing rule" WScript.Quit End Sub

By default a web publishing rule instructs the TMG to delete all Accept-Encoding headers sent to the webserver. However the webserver answers with compressed responses. The TMG in turn will not forward the compressed responses. That’s when, for instance, the piece of java that makes up your SharePoint menu items brakes.

Conclusion

Let me point out that this will not be an issue when you are not using compression on the webserver. If you do however, and do not want to turn off all of the compression on TMG then you might find the script helpful.

I’d like to see this property of a web publishing rule to be an option in the GUI. In my opinion, especially considering the fact that a lot of clients, including mobile devices, benefit from compression, this would be a nice option which should be more accessible. Maybe a checkbox in the publishing rule wizard or properties.