After installing the June 2022 Cumulative update on a Windows ARM-based device, people might be unable to sign in using Azure Active Directory (Azure AD).
Now there is an update available to address this issue, without having to resort to uninstalling the June 2022 Cumulative update or without having to rely on the web-based versions of Microsoft 365 apps.
About the issue
After installing the June 2022 Cumulative update on a Windows ARM-based device, people might be unable to sign in using Azure AD. Applications, services, and systems that use Azure AD as their identity platform might also be affected. Scenarios that might be affected are:
- VPN connections
- Microsoft Teams
- Microsoft OneDrive
- Microsoft Outlook
About the update
To address this issue, Microsoft has released out-of-band (OOB) security updates on June 20, 2022 for Windows 10 and Windows 11 version for ARM-based devices:
- Windows 11, version 21H2: KB5016138
- Windows 10, version 21H2: KB5016139
- Windows 10, version 21H1: KB5016139
- Windows 10, version 20H2: KB5016139
This update addresses the issue. The update is cumulative.
This issue only affects Windows devices that use ARM processors. No other platforms receive this out-of-band update.
Call to action
Microsoft recommends that organizations install the out-of-band update instead of the June 2022 Cumulative update for affected Windows ARM-based devices.