What’s New in Veeam Backup for Microsoft 365 v6, Part 3: Self-service Restore Portal

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Veeam Backup for Microsoft 365 v6 is the successor to Veeam Backup for Microsoft Office 365 v5. As Microsoft changed the name of its productivity cloud services, so did Veeam. But this is not the only change.

In this series of blogposts, I’ll look at the new and improved features in Veeam Backup for Microsoft 365 v6, explain why this feature might be important to you and how to put it to good use for your organization.

In Part 1 of the series, we discussed the Microsoft Authentication Library and the Graph API for Modern Authentication scenarios. In Part 2, we talked about Backup Copies to Object Storage. Today, let’s look at the new Self-service Restore Portal feature.

Putting an end to firefighting and productivity loss

The simple answer to lower the amount of firefighting any admin needs to do is allowing people within the organization to fix the situations in which they experience productivity loss themselves. Self-service password reset functionality is a great example of how service desk personnel can have one of their basic, repetitive and honestly boring tasks offloaded is by having people reset their forgotten password themselves… even when it’s Sunday 7 AM.

As Microsoft 365 services are available on any device, from anywhere and at any time, wouldn’t it make sense for people to be able to restore files, folders, messages and calendar items from any device, from anywhere and at any time, too?

That’s exactly what Veeam offers in Veeam Backup for Microsoft 365 v6.

Self-service Portal functionality

In Veeam Backup for Microsoft 365 v6, Veeam offers two distinct delegated self-service configurations:

  • Self-service for users
  • Self-service for restore operators

Obviously, the self-service for users functionality allows each individual user to restore their own items from the latest restore point. Restore operators can be defined in the Veeam Backup for Microsoft 365 v6 console with restore permissions exceeding the individual permissions assigned to users. Roles can be added, edited and removed.


Save time as a Microsoft 365 backup admin by providing people in the organization the ability to self-service restore items from a web interface:

Sign in to the Veaam Backup for Microsoft 365 Restore Portal

Further reading

Restore Portal Usage Scenarios – Veeam Backup for Microsoft 365 Guide 
REST API Settings – Veeam Backup for Microsoft 365 Guide

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