The UC Architects podcast episode 13 is up! With special guest Rick Kingslan (Lync Sr. Technical Writer)

Episode 13 is available for download for a while now! It is hosted by Pat Richard and co-hosts were John Cook, Tom Arbuthnot, Justin Morris and I rambled some lines in there myself Winking smile.

Topics include news stories about the Surface Pro, the new improved Exchange/Lync Connectivity Analyzer website, the revoked Exchange 2010SP2 RU5 update and a lot more.

As a special guest we had Rick Kingslan, Microsoft Senior Technical Writer for Lync. We asked him some questions like: How are support calls handled, what supportability means, what it takes to be a Technical Writer etc.. A lot of useful and insightful answers!

The newest UC Architects episode is now available from iTunes and the Zune store and via www.theucarchitects.com. Previous episodes are also available from the same locations.

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